Calls divert when you're busy
Your phone provider sends calls to Chipline only when the line is busy or nobody answers. You keep your number, there's no new till or app, and you still take every call you can.
NewFree trials now open across Lancashire
Never miss a
Never miss a
phone order again.
The AI that answers your takeaway's phone when you're busy, takes the order, reads it back and texts it straight to you.
- Free for two weeks
- No contract
- Keep your own number
- Set up in person across Lancashire
The tour
A Friday-night call, start to finish.
58 seconds, with narration and captions. Jump to any part from the chapters.
Friday · 7pm
The fryer's full.
The phone won't stop.
Your lineBusy
ChiplineAnswers
You keep your number.
I'm the AI assistant. What can I get you?
Two fish and chips, please!
Lovely. Collection or delivery?
2 Fish & chips19.60
1 Large chips3.90
2 Curry sauce2.80
TOTAL£26.30
READ BACK ✓
Every order, read back.
New order #2044
2 × Fish & chips
1 × Large chips
2 × Curry sauce
£26.30 · Delivery
2 × Fish & chips
1 × Large chips
2 × Curry sauce
£26.30 · Delivery
On your phone in seconds.
Chipline
Your team
Allergies and bookings go to your team.
Chipline
Free for two weeks.
Then £25 a week · In person across Lancashire · Online across the UK
0:00 / 0:58
The narration uses the English voice built into your phone or computer. Captions are always on.
On a Friday night, every ring is an order. Chipline makes sure someone always picks up.
How it works
Three steps. Nothing new to learn.
Your customers ring the number they already know. Chipline only picks up when you can't.
Chipline takes the order
It tells the caller it's an AI, asks collection or delivery, takes sizes and extras, then reads the whole order back with the total.
The order is texted to you
Seconds later you get one clear text with the items, total, name, number and address, ready to cook.
What it does
Built for a busy takeaway, not a call centre.
Every detail comes from how a chip shop, pizzeria or kebab house really runs on a Friday.
Honest from the first word
Every call starts with Chipline saying it's an AI, so nobody feels tricked.
ChiplineHi, thanks for calling Demo Fish Bar. I'm the AI assistant. What can I get you?
Several calls at once
No engaged tone on your busiest night.
Call 1ORDERING
Call 2ORDERING
Call 3READ-BACK
Every order read back
It waits for a clear yes before anything reaches you.
2 Fish & chips19.60
1 Large chips3.90
TOTAL£23.50
READ BACK ✓
Allergies go to your team
It never answers them itself. It puts the caller through to you.
Chipline
Your team
"Is there gluten in the curry sauce?"
Set up your way
Add answers to the questions your customers always ask. Table bookings go straight to you.
Common questionsHours, delivery, parking
Table bookingsPut through to you
Tonight's specialsAdd or change any time
Where we work
In person across Lancashire. Online everywhere else.
Based in Blackpool. We drive to your shop anywhere in the county.
Lancashire
In personWe come to your shop, load your menu, test every call with you and come back if anything needs fixing.
- Blackpool
- Preston
- Lancaster
- Blackburn
- Burnley
- Chorley
- Fleetwood
- Lytham St Annes
- Morecambe
Rest of the UK
OnlineWe set everything up with you on a video call, with your menu sent by email or WhatsApp. Same price, same free trial.
Pricing
One plan. Free for two weeks.
No contract and no hardware. You only pay if you keep it.
- 200 calls a month included
- 50p for each extra call
- Menu, delivery areas and common questions set up for you
- Changes to your menu, prices and answers made for you
- In person in Lancashire, online across the UK
Founding offerThe first 5 takeaways pay £20 a week for 6 months, and set-up is free.
One-off set-up: £49, only if you keep Chipline after the free trial.
FAQ
What owners ask us.
Can't see your question? Get in touch below and we'll answer it.
Will my customers know it's AI?
Yes. It says so at the start of every call.
What about allergies?
It never answers allergy questions. It puts the caller through to your team, or takes a name and number so you can call back.
What if it gets an order wrong?
It reads every order back and waits for a yes. During your free trial we check every order with you and fix anything that's off.
Do I have to change my number or my till?
No. Calls divert from your number only when you're busy or don't answer, and orders come to the phone you already have.
Can it answer our own questions, or take table bookings?
Yes. We add answers to the questions your customers ask most, like opening times, delivery areas or parking, and you can add more any time. If someone wants to book a table, it puts them straight through to you.
Does it take card payments?
No. Customers pay the way they do now, on collection or delivery. It never asks for card details.
My shop isn't in Lancashire. Can I still use it?
Yes. Outside Lancashire we set everything up with you online, on a video call. The price and the free trial are the same.
Can I cancel?
Any time. There's no contract.
Free for two weeks
Let Chipline take this Friday's calls.
Call, WhatsApp or email us. In Lancashire we'll come to your shop. Anywhere else in the UK, we'll set it up with you online.